Teleflora: I ordered flowers for my girlfriend, instructed...
A Teleflora customer review by GetHuman user ~Lissett15 from November 25th, 2017
Background on ~Lissett15's case
GetHuman: ~Lissett15 - can you tell our other Teleflora customers when your case took place?
~Lissett15: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Teleflora, and if so, how?
GetHuman: And which of these common Teleflora customer issues best describes the reason you wanted to talk to them?
(Shows ~Lissett15 a list of common Teleflora problems)
~Lissett15: "Complaint" was why I was trying to call.
~Lissett15's review of Teleflora customer service
GetHuman: So how would you sum up your experience for GetHuman's Teleflora customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lissett15: I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It was *oclock and still no flowers. I called and they talked me into refunding some of the money back .*I placed order to have another arrangement delivered to her job again, what a disappointment, I had paid for early delivery not only where they late but was not the flowers I ordered, the case was a cheap glass retro base, flowers where cheap , old flowers nothing like the pics I paid for. *Horrible practice teleflora , scamming people!!
GetHuman: Let's quantify your experience contacting Teleflora. On a scale of 1 to 5, how easy is it go get help on a Teleflora problem?
~Lissett15: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lissett15: I'd give them a two out of five on communication.
GetHuman: And what about Teleflora's ability to quickly and effectively address your problem?
~Lissett15: For that I would say one out of five.
GetHuman: And finally- any advice for other Teleflora customers?
~Lissett15: Call them early in the day or late. Don't forget any personal or account information you might need for Teleflora to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lissett15 taken from his Teleflora customer service problem that occurred on November 23rd, 2017.