Teleflora: Order not delivered
A Teleflora customer review by GetHuman user GetHuman-aaronliv from December 7th, 2017
Background on GetHuman-aaronliv's case
GetHuman: GetHuman-aaronliv - can you tell our other Teleflora customers when your case took place?
GetHuman-aaronliv: Sure. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Teleflora, and if so, how?
GetHuman: And which of these common Teleflora customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-aaronliv a list of common Teleflora problems)
GetHuman-aaronliv: "Complaint" was why I was trying to call.
GetHuman-aaronliv's review of Teleflora customer service
GetHuman: So how would you sum up your experience for GetHuman's Teleflora customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-aaronliv: Order not delivered
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-aaronliv: I ordered flowers to be delivered, and they have yet to be delivered to the recipient.
GetHuman: Let's quantify your experience contacting Teleflora. On a scale of 1 to 5, how easy is it go get help on a Teleflora problem?
GetHuman-aaronliv: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-aaronliv: I'd give them a two out of five on communication.
GetHuman: And what about Teleflora's ability to quickly and effectively address your problem?
GetHuman-aaronliv: For that I would say one out of five.
GetHuman: And finally- any advice for other Teleflora customers?
GetHuman-aaronliv: Call them early in the day or late. Don't forget any personal or account information you might need for Teleflora to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-aaronliv taken from his Teleflora customer service problem that occurred on November 30th, 2017.