Terasen Gas: Every time I call TXU,I get to talk to some one...
A Terasen Gas customer review by GetHuman user GetHuman-358819 from November 3rd, 2017
Background on GetHuman-358819's case
GetHuman: GetHuman-358819 - can you tell our other Terasen Gas customers when your case took place?
GetHuman-358819: Yes. It was middle of the night, on October 27th.
GetHuman: Did you reach out to Terasen Gas, and if so, how?
GetHuman: And which of these common Terasen Gas customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-358819 a list of common Terasen Gas problems)
GetHuman-358819: "Lower my bill" was why I was trying to call.
GetHuman-358819's review of Terasen Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's Terasen Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-358819: Every time I call TXU,I get to talk to some one from another country and the dialog is a challenge much less getting my issue resolved.
GetHuman: Let's quantify your experience contacting Terasen Gas. On a scale of 1 to 5, how easy is it go get help on a Terasen Gas problem?
GetHuman-358819: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-358819: I'd give them a three out of five on communication.
GetHuman: And what about Terasen Gas's ability to quickly and effectively address your problem?
GetHuman-358819: For that I would say four out of five.
GetHuman: And finally- any advice for other Terasen Gas customers?
GetHuman-358819: Call them early in the day or late. Don't forget any personal or account information you might need for Terasen Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-358819 taken from his Terasen Gas customer service problem that occurred on October 27th, 2017.
Terasen Gas
3.57 of 5 stars | 1 reviews
GetHuman-358819's Terasen Gas Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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