The New Yorker: I was answered right away and person was nice a...

A The New Yorker customer review by GetHuman user ~Marian from November 20th, 2017

Background on ~Marian's case

GetHuman: ~Marian - can you tell our other The New Yorker customers when your case took place?
~Marian: Yes I can. It was evening, on November 12th.
GetHuman: Did you reach out to The New Yorker, and if so, how?
~Marian: I used the 800-825-2510 number I found for on the GetHuman The New Yorker customer phone number page I was on: The New Yorker Customer Service Phone Number
GetHuman: And which of these common The New Yorker customer issues best describes the reason you wanted to talk to them?
(Shows ~Marian a list of common The New Yorker problems)
~Marian: "None of those really matches why I wanted to call The New Yorker that day." was why I was trying to call.

~Marian's review of The New Yorker customer service

GetHuman: So how would you sum up your experience for GetHuman's The New Yorker customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Marian: I was answered right away and person was nice and helpful. I reported that the recording directing the call was broken up and needed rerecording and she said she would report it. I love The New Yorker.********
GetHuman: Let's quantify your experience contacting The New Yorker. On a scale of 1 to 5, how easy is it go get help on a The New Yorker problem?
~Marian: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Marian: I'd give them a four out of five on communication.
GetHuman: And what about The New Yorker's ability to quickly and effectively address your problem?
~Marian: For that I would say five out of five.
GetHuman: And finally- any advice for other The New Yorker customers?
~Marian: Call them early in the day or late. Don't forget any personal or account information you might need for The New Yorker to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Marian taken from his The New Yorker customer service problem that occurred on November 12th, 2017.

The New Yorker

4.20 of 5 stars | 41 reviews

~Marian's The New Yorker Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like The New Yorker, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with The New Yorker in any way.

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