The Work Number: After holding for ** minutes on a different num...

A The Work Number customer review by GetHuman user ~Unhappy Verifier from November 27th, 2017

Background on ~Unhappy Verifier's case

GetHuman: ~Unhappy Verifier - can you tell our other The Work Number customers when your case took place?
~Unhappy Verifier: Yeah. It was evening, on November 19th.
GetHuman: Did you reach out to The Work Number, and if so, how?
~Unhappy Verifier: I used the 800-367-2884 number I found for on the GetHuman The Work Number customer phone number page I was on: The Work Number Customer Service Phone Number
GetHuman: And which of these common The Work Number customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy Verifier a list of common The Work Number problems)
~Unhappy Verifier: "Setup service" was why I was trying to call.

~Unhappy Verifier's review of The Work Number customer service

GetHuman: So how would you sum up your experience for GetHuman's The Work Number customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy Verifier: After holding for ** minutes on a different number, going through a maze on an automated menu I finally got a real live person who then wanted to charge me $** to verify income. I declined and will get a copy of a pay stub. Terrible service.
GetHuman: Let's quantify your experience contacting The Work Number. On a scale of 1 to 5, how easy is it go get help on a The Work Number problem?
~Unhappy Verifier: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy Verifier: I'd give them a four out of five on communication.
GetHuman: And what about The Work Number's ability to quickly and effectively address your problem?
~Unhappy Verifier: For that I would say one out of five.
GetHuman: And finally- any advice for other The Work Number customers?
~Unhappy Verifier: Call them early in the day or late. Don't forget any personal or account information you might need for The Work Number to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy Verifier taken from his The Work Number customer service problem that occurred on November 19th, 2017.

The Work Number

1.25 of 5 stars | 26 reviews

~Unhappy Verifier's The Work Number Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like The Work Number, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with The Work Number in any way.

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