TicketWeb: Paid for a ticket, and never received it. calle...
A TicketWeb customer review by GetHuman user ~Christian F from November 25th, 2017
Background on ~Christian F's case
GetHuman: ~Christian F - can you tell our other TicketWeb customers when your case took place?
~Christian F: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to TicketWeb, and if so, how?
GetHuman: And which of these common TicketWeb customer issues best describes the reason you wanted to talk to them?
(Shows ~Christian F a list of common TicketWeb problems)
~Christian F: "Technical support" was why I was trying to call.
~Christian F's review of TicketWeb customer service
GetHuman: So how would you sum up your experience for GetHuman's TicketWeb customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Christian F: Paid for a ticket, and never received it. called ticketweb to have them fix this problem, they ran me around in a circle and didn't help at all. talked to them on the phone for HOURS!!!! they pretty much ended up saying that they had my money and ***** you. so now I have NO ticket, NO money back, and NO chance of a refund! STAY AWAY!! THEY WILL ***** YOU OVER SO BADLY!!
GetHuman: Let's quantify your experience contacting TicketWeb. On a scale of 1 to 5, how easy is it go get help on a TicketWeb problem?
~Christian F: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Christian F: I'd give them a four out of five on communication.
GetHuman: And what about TicketWeb's ability to quickly and effectively address your problem?
~Christian F: For that I would say one out of five.
GetHuman: And finally- any advice for other TicketWeb customers?
~Christian F: Call them early in the day or late. Don't forget any personal or account information you might need for TicketWeb to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Christian F taken from his TicketWeb customer service problem that occurred on November 22nd, 2017.
TicketWeb
1.00 of 5 stars | 13 reviews
~Christian F's TicketWeb Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TicketWeb, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TicketWeb in any way.