Time Warner: I will not pay for this service last month tv p...

A Time Warner customer review by GetHuman user ~Jill Fisher from November 25th, 2017

Background on ~Jill Fisher's case

GetHuman: ~Jill Fisher - can you tell our other Time Warner customers when your case took place?
~Jill Fisher: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Time Warner, and if so, how?
~Jill Fisher: I used the 800-892-4357 number I found for on the GetHuman Time Warner customer phone number page I was on: Time Warner Customer Service Phone Number
GetHuman: And which of these common Time Warner customer issues best describes the reason you wanted to talk to them?
Shows ~Jill Fisher a list of common Time Warner problems
~Jill Fisher: "Lower my bill" was why I was trying to call.

~Jill Fisher's review of Time Warner customer service

GetHuman: So how would you sum up your experience for GetHuman's Time Warner customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jill Fisher: I will not pay for this service last month tv picture broke up no voice and this month same thing fix the **** thing or you will be loosing alot of customers in Hallowell
GetHuman: Let's quantify your experience contacting Time Warner. On a scale of 1 to 5, how easy is it go get help on a Time Warner problem?
~Jill Fisher: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jill Fisher: I'd give them a five out of five on communication.
GetHuman: And what about Time Warner's ability to quickly and effectively address your problem?
~Jill Fisher: For that I would say five out of five.
GetHuman: And finally- any advice for other Time Warner customers?
~Jill Fisher: Call them early in the day or late. Don't forget any personal or account information you might need for Time Warner to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jill Fisher taken from his Time Warner customer service problem that occurred on November 16th, 2017.

Time Warner

2.67 of 5 stars | 597 reviews
Time Warner ReviewsTime Warner's Phone NumberAll Time Warner contact infoGeneral Time Warner customer service info
~Jill Fisher's Time Warner Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Time Warner, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Time Warner in any way.
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