Tobi.com: my order will not place.
A Tobi.com customer review by GetHuman user GetHuman-ryannmon from December 7th, 2017
Background on GetHuman-ryannmon's case
GetHuman: GetHuman-ryannmon - can you tell our other Tobi.com customers when your case took place?
GetHuman-ryannmon: Yup. It was evening, on November 29th.
GetHuman: Did you reach out to Tobi.com, and if so, how?
GetHuman: And which of these common Tobi.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ryannmon a list of common Tobi.com problems)
GetHuman-ryannmon: "Track order" was why I was trying to contact.
GetHuman-ryannmon's review of Tobi.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Tobi.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ryannmon: my order will not place.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-ryannmon: I have been waiting for half an hour and my order will not place. It keeps on loading but nothing happens and when I try to exit the screen the loading sign just pops up again. I do not want it to charge me more than once because I have tried switching devices and it still will not place.
GetHuman: Let's quantify your experience contacting Tobi.com. On a scale of 1 to 5, how easy is it go get help on a Tobi.com problem?
GetHuman-ryannmon: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ryannmon: I'd give them a two out of five on communication.
GetHuman: And what about Tobi.com's ability to quickly and effectively address your problem?
GetHuman-ryannmon: For that I would say three out of five.
GetHuman: And finally- any advice for other Tobi.com customers?
GetHuman-ryannmon: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Tobi.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ryannmon taken from his Tobi.com customer service problem that occurred on November 29th, 2017.