Toledo Edison Company: Very helpful and knowledgable. Had a death and...
A Toledo Edison Company customer review by GetHuman user GetHuman-139720 from November 14th, 2017
Background on GetHuman-139720's case
GetHuman: GetHuman-139720 - can you tell our other Toledo Edison Company customers when your case took place?
GetHuman-139720: Yes I can. It was evening, on November 5th.
GetHuman: Did you reach out to Toledo Edison Company, and if so, how?
GetHuman: And which of these common Toledo Edison Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-139720 a list of common Toledo Edison Company problems)
GetHuman-139720: "Book appointment" was why I was trying to call.
GetHuman-139720's review of Toledo Edison Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Toledo Edison Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-139720: Very helpful and knowledgable. Had a death and also a transfer of service to sort out. Thanks for great service!
GetHuman: Let's quantify your experience contacting Toledo Edison Company. On a scale of 1 to 5, how easy is it go get help on a Toledo Edison Company problem?
GetHuman-139720: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-139720: I'd give them a three out of five on communication.
GetHuman: And what about Toledo Edison Company's ability to quickly and effectively address your problem?
GetHuman-139720: For that I would say five out of five.
GetHuman: And finally- any advice for other Toledo Edison Company customers?
GetHuman-139720: Call them early in the day or late. Don't forget any personal or account information you might need for Toledo Edison Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-139720 taken from his Toledo Edison Company customer service problem that occurred on November 5th, 2017.