Toledo Edison Company: had a meter reader come into my backyard and ma...
A Toledo Edison Company customer review by GetHuman user ~sara from November 6th, 2017
Background on ~sara's case
GetHuman: ~sara - can you tell our other Toledo Edison Company customers when your case took place?
~sara: Yes. It was late at night, on November 4th.
GetHuman: Did you reach out to Toledo Edison Company, and if so, how?
GetHuman: And which of these common Toledo Edison Company customer issues best describes the reason you wanted to talk to them?
(Shows ~sara a list of common Toledo Edison Company problems)
~sara: "Setup service" was why I was trying to call.
~sara's review of Toledo Edison Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Toledo Edison Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sara: had a meter reader come into my backyard and mace my dog in the face, very professional when in MY yard with dogs that aren't even barking. Employee someone who starts screaming when they see a ** pound dog is always good for the company
GetHuman: Let's quantify your experience contacting Toledo Edison Company. On a scale of 1 to 5, how easy is it go get help on a Toledo Edison Company problem?
~sara: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sara: I'd give them a five out of five on communication.
GetHuman: And what about Toledo Edison Company's ability to quickly and effectively address your problem?
~sara: For that I would say four out of five.
GetHuman: And finally- any advice for other Toledo Edison Company customers?
~sara: Call them early in the day or late. Don't forget any personal or account information you might need for Toledo Edison Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sara taken from his Toledo Edison Company customer service problem that occurred on November 4th, 2017.