Trampoline Parts and Supply: DO NOT buy from this company. I ordered a net...
A Trampoline Parts and Supply customer review by GetHuman user GetHuman-435322 from November 26th, 2017
Background on GetHuman-435322's case
GetHuman: GetHuman-435322 - can you tell our other Trampoline Parts and Supply customers when your case took place?
GetHuman-435322: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Trampoline Parts and Supply, and if so, how?
GetHuman: And which of these common Trampoline Parts and Supply customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-435322 a list of common Trampoline Parts and Supply problems)
GetHuman-435322: "Warranty claim" was why I was trying to call.
GetHuman-435322's review of Trampoline Parts and Supply customer service
GetHuman: So how would you sum up your experience for GetHuman's Trampoline Parts and Supply customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-435322: DO NOT buy from this company. I ordered a net for my trampoline and they sent me a net that isn't the same as the original. They said they don't even carry the one for my trampoline even though they advertise that they do. Going to cost a fortune to ship back plus they said it was my error so they are charging me a **% restocking fee. They told me to order direct from the manufacturer next time. What a joke!
GetHuman: Let's quantify your experience contacting Trampoline Parts and Supply. On a scale of 1 to 5, how easy is it go get help on a Trampoline Parts and Supply problem?
GetHuman-435322: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-435322: I'd give them a one out of five on communication.
GetHuman: And what about Trampoline Parts and Supply's ability to quickly and effectively address your problem?
GetHuman-435322: For that I would say four out of five.
GetHuman: And finally- any advice for other Trampoline Parts and Supply customers?
GetHuman-435322: Call them early in the day or late. Don't forget any personal or account information you might need for Trampoline Parts and Supply to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-435322 taken from his Trampoline Parts and Supply customer service problem that occurred on November 20th, 2017.