UPS (International): I paid for expedited shipping a extra ***.***fo...
A UPS (International) customer review by GetHuman user ~money out of my pocket from November 23rd, 2017
Background on ~money out of my pocket's case
GetHuman: ~money out of my pocket - can you tell our other UPS (International) customers when your case took place?
~money out of my pocket: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to UPS (International), and if so, how?
GetHuman: And which of these common UPS (International) customer issues best describes the reason you wanted to talk to them?
(Shows ~money out of my pocket a list of common UPS (International) problems)
~money out of my pocket: "Make a shipment" was why I was trying to call.
~money out of my pocket's review of UPS (International) customer service
GetHuman: So how would you sum up your experience for GetHuman's UPS (International) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~money out of my pocket: I paid for expedited shipping a extra ***.***for * business day delivery and they forgot the package a their facility and now it says I will be here on day * .all the say is sorry . don't offer to put on another plane to speed up process . now I have to deal with a upset customer that I guaranteed the package to be here.
GetHuman: Let's quantify your experience contacting UPS (International). On a scale of 1 to 5, how easy is it go get help on a UPS (International) problem?
~money out of my pocket: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~money out of my pocket: I'd give them a one out of five on communication.
GetHuman: And what about UPS (International)'s ability to quickly and effectively address your problem?
~money out of my pocket: For that I would say five out of five.
GetHuman: And finally- any advice for other UPS (International) customers?
~money out of my pocket: Call them early in the day or late. Don't forget any personal or account information you might need for UPS (International) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~money out of my pocket taken from his UPS (International) customer service problem that occurred on November 14th, 2017.