UPS (UK): "Speak to someone" really did work. I was amaz...

A UPS (UK) customer review by GetHuman user GetHuman-344576 from November 23rd, 2017

Background on GetHuman-344576's case

GetHuman: GetHuman-344576 - can you tell our other UPS (UK) customers when your case took place?
GetHuman-344576: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to UPS (UK), and if so, how?
GetHuman-344576: I used the 03457 877 877 number I found for on the GetHuman UPS (UK) customer phone number page I was on: UPS (UK) Customer Service Phone Number
GetHuman: And which of these common UPS (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-344576 a list of common UPS (UK) problems)
GetHuman-344576: "Make a shipment" was why I was trying to call.

GetHuman-344576's review of UPS (UK) customer service

GetHuman: So how would you sum up your experience for GetHuman's UPS (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-344576: "Speak to someone" really did work. I was amazed. Not impressed with tracking service though. Waited in all day, nothing arrived yet they said they had made an attempt.
GetHuman: Let's quantify your experience contacting UPS (UK). On a scale of 1 to 5, how easy is it go get help on a UPS (UK) problem?
GetHuman-344576: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-344576: I'd give them a one out of five on communication.
GetHuman: And what about UPS (UK)'s ability to quickly and effectively address your problem?
GetHuman-344576: For that I would say five out of five.
GetHuman: And finally- any advice for other UPS (UK) customers?
GetHuman-344576: Call them early in the day or late. Don't forget any personal or account information you might need for UPS (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-344576 taken from his UPS (UK) customer service problem that occurred on November 21st, 2017.

UPS (UK)

1.88 of 5 stars | 101 reviews

GetHuman-344576's UPS (UK) Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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