UPS: They send Ya notification *That your stuff is g...
A UPS customer review by GetHuman user ~fuck off from November 28th, 2017
Background on ~fuck off's case
GetHuman: ~fuck off - can you tell our other UPS customers when your case took place?
~fuck off: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to UPS, and if so, how?
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck off a list of common UPS problems)
~fuck off: "Missing Delivery" was why I was trying to call.
~fuck off's review of UPS customer service
GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck off: They send Ya notification *That your stuff is getting dropped off *Between *-*. So you sit at home waiting only half way through that day *They reschedule. The delivery date ..* We all lead busy lives. Get your **** straight !!!
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
~fuck off: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck off: I'd give them a three out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
~fuck off: For that I would say four out of five.
GetHuman: And finally- any advice for other UPS customers?
~fuck off: Call them early in the day or late. Don't forget any personal or account information you might need for UPS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck off taken from his UPS customer service problem that occurred on November 19th, 2017.