US Bank Visa: I've had a bad experience with this card even b...
A US Bank Visa customer review by GetHuman user ~Upset customer from November 2nd, 2017
Background on ~Upset customer's case
GetHuman: ~Upset customer - can you tell our other US Bank Visa customers when your case took place?
~Upset customer: Yes. It was afternoon, on October 27th.
GetHuman: Did you reach out to US Bank Visa, and if so, how?
GetHuman: And which of these common US Bank Visa customer issues best describes the reason you wanted to talk to them?
(Shows ~Upset customer a list of common US Bank Visa problems)
~Upset customer: "Setup an account" was why I was trying to call.
~Upset customer's review of US Bank Visa customer service
GetHuman: So how would you sum up your experience for GetHuman's US Bank Visa customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Upset customer: I've had a bad experience with this card even before getting the card. I tried applying online (there website was crapy!) so I wasn't able to completev the transaction. I ended up calling and got approved for the wrong card, it took over * weeks to finally get the card I wanted. It's one with a specific airline to get extra miles. I needed to get it ASAP since I'll be traveling next month and needed to purchase the tickets. Finally I bought the tickets ONLINE (which I always do with other credit cards without additional fees) and they charged me a *% FOREIGN TRANSACTION FEE!!!. I would never recommend this bank for credit cards. It ***** big time!!!
GetHuman: Let's quantify your experience contacting US Bank Visa. On a scale of 1 to 5, how easy is it go get help on a US Bank Visa problem?
~Upset customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Upset customer: I'd give them a five out of five on communication.
GetHuman: And what about US Bank Visa's ability to quickly and effectively address your problem?
~Upset customer: For that I would say five out of five.
GetHuman: And finally- any advice for other US Bank Visa customers?
~Upset customer: Call them early in the day or late. Don't forget any personal or account information you might need for US Bank Visa to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Upset customer taken from his US Bank Visa customer service problem that occurred on October 27th, 2017.