US Dept. of State - Passports: Did not respond to me in time to do anything ab...
A US Dept. of State - Passports customer review by GetHuman user GetHuman-138297 from November 17th, 2017
Background on GetHuman-138297's case
GetHuman: GetHuman-138297 - can you tell our other US Dept. of State - Passports customers when your case took place?
GetHuman-138297: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to US Dept. of State - Passports, and if so, how?
GetHuman: And which of these common US Dept. of State - Passports customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-138297 a list of common US Dept. of State - Passports problems)
GetHuman-138297: "Complaint" was why I was trying to call.
GetHuman-138297's review of US Dept. of State - Passports customer service
GetHuman: So how would you sum up your experience for GetHuman's US Dept. of State - Passports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-138297: Did not respond to me in time to do anything about my problem. Then were rude and sarcastic. Then would not let me pick up my documents in person, said they would mail them after my flight date. Cost me ****.**!
GetHuman: Let's quantify your experience contacting US Dept. of State - Passports. On a scale of 1 to 5, how easy is it go get help on a US Dept. of State - Passports problem?
GetHuman-138297: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-138297: I'd give them a five out of five on communication.
GetHuman: And what about US Dept. of State - Passports's ability to quickly and effectively address your problem?
GetHuman-138297: For that I would say five out of five.
GetHuman: And finally- any advice for other US Dept. of State - Passports customers?
GetHuman-138297: Call them early in the day or late. Don't forget any personal or account information you might need for US Dept. of State - Passports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-138297 taken from his US Dept. of State - Passports customer service problem that occurred on November 12th, 2017.