US Dept. of State - Passports: These people tell you a different story everyti...

A US Dept. of State - Passports customer review by GetHuman user GetHuman-195151 from November 17th, 2017

Background on GetHuman-195151's case

GetHuman: GetHuman-195151 - can you tell our other US Dept. of State - Passports customers when your case took place?
GetHuman-195151: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to US Dept. of State - Passports, and if so, how?
GetHuman-195151: I used the 877-487-2778 number I found for on the GetHuman US Dept. of State - Passports customer phone number page I was on: US Dept. of State - Passports Customer Service Phone Number
GetHuman: And which of these common US Dept. of State - Passports customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-195151 a list of common US Dept. of State - Passports problems)
GetHuman-195151: "Complaint" was why I was trying to call.

GetHuman-195151's review of US Dept. of State - Passports customer service

GetHuman: So how would you sum up your experience for GetHuman's US Dept. of State - Passports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-195151: These people tell you a different story everytime you call or say it beening process,that is what the web page says all the time "in process" it been more than a month since I apply. sorry state the state is in!
GetHuman: Let's quantify your experience contacting US Dept. of State - Passports. On a scale of 1 to 5, how easy is it go get help on a US Dept. of State - Passports problem?
GetHuman-195151: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-195151: I'd give them a five out of five on communication.
GetHuman: And what about US Dept. of State - Passports's ability to quickly and effectively address your problem?
GetHuman-195151: For that I would say five out of five.
GetHuman: And finally- any advice for other US Dept. of State - Passports customers?
GetHuman-195151: Call them early in the day or late. Don't forget any personal or account information you might need for US Dept. of State - Passports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-195151 taken from his US Dept. of State - Passports customer service problem that occurred on November 13th, 2017.

US Dept. of State - Passports

5.00 of 5 stars | 11 reviews

GetHuman-195151's US Dept. of State - Passports Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like US Dept. of State - Passports, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with US Dept. of State - Passports in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!