US IRS Identity Theft: My estimated wait time was to be beween ** and...
A US IRS Identity Theft customer review by GetHuman user ~HannahThaMuse from November 12th, 2017
Background on ~HannahThaMuse's case
GetHuman: ~HannahThaMuse - can you tell our other US IRS Identity Theft customers when your case took place?
~HannahThaMuse: Sure. It was evening, on November 4th.
GetHuman: Did you reach out to US IRS Identity Theft, and if so, how?
GetHuman: And which of these common US IRS Identity Theft customer issues best describes the reason you wanted to talk to them?
(Shows ~HannahThaMuse a list of common US IRS Identity Theft problems)
~HannahThaMuse: "File a report" was why I was trying to call.
~HannahThaMuse's review of US IRS Identity Theft customer service
GetHuman: So how would you sum up your experience for GetHuman's US IRS Identity Theft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HannahThaMuse: My estimated wait time was to be beween ** and ** minutes at **:**am Then the call was :lost: as this happens frequently. second call, **:** same estimated wait time. **:** she picked up the line and began verifying my information, placed me on another hold for another ** or so minutes.(**:**) but* when she came back to the phone she was fully informed of my case and gave me all the answers I needed. My over all opinion of this process, is* although annoying as far as the waiting goes, these people are bombarded with tax payers just like you amd me tanswers and they really are doing the best jobs they can.
GetHuman: Let's quantify your experience contacting US IRS Identity Theft. On a scale of 1 to 5, how easy is it go get help on a US IRS Identity Theft problem?
~HannahThaMuse: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HannahThaMuse: I'd give them a four out of five on communication.
GetHuman: And what about US IRS Identity Theft's ability to quickly and effectively address your problem?
~HannahThaMuse: For that I would say one out of five.
GetHuman: And finally- any advice for other US IRS Identity Theft customers?
~HannahThaMuse: Call them early in the day or late. Don't forget any personal or account information you might need for US IRS Identity Theft to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HannahThaMuse taken from his US IRS Identity Theft customer service problem that occurred on November 4th, 2017.