USA Today: Went from great ** seconds to human to current...

A USA Today customer review by GetHuman user ~Bill Stewart from November 16th, 2017

Background on ~Bill Stewart's case

GetHuman: ~Bill Stewart - can you tell our other USA Today customers when your case took place?
~Bill Stewart: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to USA Today, and if so, how?
~Bill Stewart: I used the 800-872-0001 number I found for on the GetHuman USA Today customer phone number page I was on: USA Today Customer Service Phone Number
GetHuman: And which of these common USA Today customer issues best describes the reason you wanted to talk to them?
Shows ~Bill Stewart a list of common USA Today problems
~Bill Stewart: "Delivery problem" was why I was trying to call.

~Bill Stewart's review of USA Today customer service

GetHuman: So how would you sum up your experience for GetHuman's USA Today customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bill Stewart: Went from great ** seconds to human to current "talk to machine." Not able to hold * * times after waiting **-** each for human. Had to start over each time. Service: A* went to F-
GetHuman: Let's quantify your experience contacting USA Today. On a scale of 1 to 5, how easy is it go get help on a USA Today problem?
~Bill Stewart: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bill Stewart: I'd give them a one out of five on communication.
GetHuman: And what about USA Today's ability to quickly and effectively address your problem?
~Bill Stewart: For that I would say one out of five.
GetHuman: And finally- any advice for other USA Today customers?
~Bill Stewart: Call them early in the day or late. Don't forget any personal or account information you might need for USA Today to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bill Stewart taken from his USA Today customer service problem that occurred on November 15th, 2017.

USA Today

1.00 of 5 stars | 20 reviews
USA Today ReviewsUSA Today's Phone NumberAll USA Today contact infoGeneral USA Today customer service info
~Bill Stewart's USA Today Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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