Ubiquiti Networks: This is the most ridiculous company I've ever s...
A Ubiquiti Networks customer review by GetHuman user ~Get a life from November 23rd, 2017
Background on ~Get a life's case
GetHuman: ~Get a life - can you tell our other Ubiquiti Networks customers when your case took place?
~Get a life: Yup. It was late at night, on November 21st.
GetHuman: Did you reach out to Ubiquiti Networks, and if so, how?
GetHuman: And which of these common Ubiquiti Networks customer issues best describes the reason you wanted to talk to them?
(Shows ~Get a life a list of common Ubiquiti Networks problems)
~Get a life: "Technical support" was why I was trying to call.
~Get a life's review of Ubiquiti Networks customer service
GetHuman: So how would you sum up your experience for GetHuman's Ubiquiti Networks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Get a life: This is the most ridiculous company I've ever seen. Who doesn't have a live person to talk to. I will never purchase anything from these guys. Ruckus wireless is the way to go.
GetHuman: Let's quantify your experience contacting Ubiquiti Networks. On a scale of 1 to 5, how easy is it go get help on a Ubiquiti Networks problem?
~Get a life: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Get a life: I'd give them a three out of five on communication.
GetHuman: And what about Ubiquiti Networks's ability to quickly and effectively address your problem?
~Get a life: For that I would say one out of five.
GetHuman: And finally- any advice for other Ubiquiti Networks customers?
~Get a life: Call them early in the day or late. Don't forget any personal or account information you might need for Ubiquiti Networks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Get a life taken from his Ubiquiti Networks customer service problem that occurred on November 21st, 2017.