Ubiquiti Networks: tried to call to place a large order but had qu...
A Ubiquiti Networks customer review by GetHuman user ~Pissed Off Never Again from November 26th, 2017
Background on ~Pissed Off Never Again's case
GetHuman: ~Pissed Off Never Again - can you tell our other Ubiquiti Networks customers when your case took place?
~Pissed Off Never Again: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to Ubiquiti Networks, and if so, how?
GetHuman: And which of these common Ubiquiti Networks customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed Off Never Again a list of common Ubiquiti Networks problems)
~Pissed Off Never Again: "Where to buy" was why I was trying to call.
~Pissed Off Never Again's review of Ubiquiti Networks customer service
GetHuman: So how would you sum up your experience for GetHuman's Ubiquiti Networks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed Off Never Again: tried to call to place a large order but had question about product, did not get through so i purchased from Meru, ***** these guy.
GetHuman: Let's quantify your experience contacting Ubiquiti Networks. On a scale of 1 to 5, how easy is it go get help on a Ubiquiti Networks problem?
~Pissed Off Never Again: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed Off Never Again: I'd give them a three out of five on communication.
GetHuman: And what about Ubiquiti Networks's ability to quickly and effectively address your problem?
~Pissed Off Never Again: For that I would say two out of five.
GetHuman: And finally- any advice for other Ubiquiti Networks customers?
~Pissed Off Never Again: Call them early in the day or late. Don't forget any personal or account information you might need for Ubiquiti Networks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed Off Never Again taken from his Ubiquiti Networks customer service problem that occurred on November 19th, 2017.