Utah Department of Workforce Services: The wait time has always been at least ** minut...
A Utah Department of Workforce Services customer review by GetHuman user ~jmdholl from November 19th, 2017
Background on ~jmdholl's case
GetHuman: ~jmdholl - can you tell our other Utah Department of Workforce Services customers when your case took place?
~jmdholl: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to Utah Department of Workforce Services, and if so, how?
GetHuman: And which of these common Utah Department of Workforce Services customer issues best describes the reason you wanted to talk to them?
(Shows ~jmdholl a list of common Utah Department of Workforce Services problems)
~jmdholl: "Eligibility question" was why I was trying to call.
~jmdholl's review of Utah Department of Workforce Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Utah Department of Workforce Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jmdholl: The wait time has always been at least ** minutes for me. Then I often am told that while they don't list I need anything else, that I need some other document. Then I'm told that my case is dropped etc due to not getting info to them in time. It's really a joke...
GetHuman: Let's quantify your experience contacting Utah Department of Workforce Services. On a scale of 1 to 5, how easy is it go get help on a Utah Department of Workforce Services problem?
~jmdholl: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jmdholl: I'd give them a one out of five on communication.
GetHuman: And what about Utah Department of Workforce Services's ability to quickly and effectively address your problem?
~jmdholl: For that I would say four out of five.
GetHuman: And finally- any advice for other Utah Department of Workforce Services customers?
~jmdholl: Call them early in the day or late. Don't forget any personal or account information you might need for Utah Department of Workforce Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jmdholl taken from his Utah Department of Workforce Services customer service problem that occurred on November 14th, 2017.