Utah Department of Workforce Services: medicaid site would not take my birthday digits...
A Utah Department of Workforce Services customer review by GetHuman user ~needy from November 19th, 2017
Background on ~needy's case
GetHuman: ~needy - can you tell our other Utah Department of Workforce Services customers when your case took place?
~needy: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Utah Department of Workforce Services, and if so, how?
GetHuman: And which of these common Utah Department of Workforce Services customer issues best describes the reason you wanted to talk to them?
(Shows ~needy a list of common Utah Department of Workforce Services problems)
~needy: "Missed payments" was why I was trying to call.
~needy's review of Utah Department of Workforce Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Utah Department of Workforce Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~needy: medicaid site would not take my birthday digits, do not have a case number and can't get past "mycase" security without case number in order to apply online, called * staff(who were great) at Medicaid office and they had been made aware of the issue. Thet toldf me to try the DWF no., kept trying but couldn't get past "apply for assistance" and*or the the * b-day digits on the bep site. Please help.
GetHuman: Let's quantify your experience contacting Utah Department of Workforce Services. On a scale of 1 to 5, how easy is it go get help on a Utah Department of Workforce Services problem?
~needy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~needy: I'd give them a one out of five on communication.
GetHuman: And what about Utah Department of Workforce Services's ability to quickly and effectively address your problem?
~needy: For that I would say one out of five.
GetHuman: And finally- any advice for other Utah Department of Workforce Services customers?
~needy: Call them early in the day or late. Don't forget any personal or account information you might need for Utah Department of Workforce Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~needy taken from his Utah Department of Workforce Services customer service problem that occurred on November 10th, 2017.