Vanilla Gift Card: I have given the Vanilla Visa Gift Card to two...
A Vanilla Gift Card customer review by GetHuman user ~SHIRLEY TONEY from November 27th, 2017
Background on ~SHIRLEY TONEY's case
GetHuman: ~SHIRLEY TONEY - can you tell our other Vanilla Gift Card customers when your case took place?
~SHIRLEY TONEY: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Vanilla Gift Card, and if so, how?
GetHuman: And which of these common Vanilla Gift Card customer issues best describes the reason you wanted to talk to them?
(Shows ~SHIRLEY TONEY a list of common Vanilla Gift Card problems)
~SHIRLEY TONEY: "Setup an account" was why I was trying to call.
~SHIRLEY TONEY's review of Vanilla Gift Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Vanilla Gift Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SHIRLEY TONEY: I have given the Vanilla Visa Gift Card to two friends, and it was rejected by merchants!!! WHAT AN EMBARRASSMEN!!!!!!!! Tried to get a live voice and continued to get electronic voices. How horrible, when in distress
GetHuman: Let's quantify your experience contacting Vanilla Gift Card. On a scale of 1 to 5, how easy is it go get help on a Vanilla Gift Card problem?
~SHIRLEY TONEY: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SHIRLEY TONEY: I'd give them a one out of five on communication.
GetHuman: And what about Vanilla Gift Card's ability to quickly and effectively address your problem?
~SHIRLEY TONEY: For that I would say one out of five.
GetHuman: And finally- any advice for other Vanilla Gift Card customers?
~SHIRLEY TONEY: Call them early in the day or late. Don't forget any personal or account information you might need for Vanilla Gift Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SHIRLEY TONEY taken from his Vanilla Gift Card customer service problem that occurred on November 20th, 2017.