Vanilla Gift Card: My card was lost....couldnt contact vanilla bec...
A Vanilla Gift Card customer review by GetHuman user ~VANILLA HATRED from November 20th, 2017
Background on ~VANILLA HATRED's case
GetHuman: ~VANILLA HATRED - can you tell our other Vanilla Gift Card customers when your case took place?
~VANILLA HATRED: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Vanilla Gift Card, and if so, how?
GetHuman: And which of these common Vanilla Gift Card customer issues best describes the reason you wanted to talk to them?
(Shows ~VANILLA HATRED a list of common Vanilla Gift Card problems)
~VANILLA HATRED: "Question" was why I was trying to call.
~VANILLA HATRED's review of Vanilla Gift Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Vanilla Gift Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~VANILLA HATRED: My card was lost....couldnt contact vanilla because I only have the last * numbers...absolutely no human operator!!! WILL NEVER USE THIS PRODUCT AGAIN!!! EVER!
GetHuman: Let's quantify your experience contacting Vanilla Gift Card. On a scale of 1 to 5, how easy is it go get help on a Vanilla Gift Card problem?
~VANILLA HATRED: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~VANILLA HATRED: I'd give them a two out of five on communication.
GetHuman: And what about Vanilla Gift Card's ability to quickly and effectively address your problem?
~VANILLA HATRED: For that I would say one out of five.
GetHuman: And finally- any advice for other Vanilla Gift Card customers?
~VANILLA HATRED: Call them early in the day or late. Don't forget any personal or account information you might need for Vanilla Gift Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~VANILLA HATRED taken from his Vanilla Gift Card customer service problem that occurred on November 16th, 2017.