Verizon Wireless: This number you provided is absolutely wonderfu...
A Verizon Wireless customer review by GetHuman user ~howdy howdy from November 23rd, 2017
Background on ~howdy howdy's case
GetHuman: ~howdy howdy - can you tell our other Verizon Wireless customers when your case took place?
~howdy howdy: Yup. It was evening, on November 17th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~howdy howdy a list of common Verizon Wireless problems)
~howdy howdy: "Billing" was why I was trying to call.
~howdy howdy's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~howdy howdy: This number you provided is absolutely wonderful! With a couple of questions about my account I was able to speak to a LIVE human being in less than a minute and a half.**Excellent! You all are great!!
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~howdy howdy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~howdy howdy: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~howdy howdy: For that I would say two out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~howdy howdy: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~howdy howdy taken from his Verizon Wireless customer service problem that occurred on November 17th, 2017.