All I got was the usual Verizon number you get...

A Verizon customer review by GetHuman user ~no thank you from November 27th, 2017

Background on ~no thank you 's case

GetHuman: ~no thank you - can you tell our other Verizon customers when your case took place?
~no thank you : Yeah. It was late at night, on November 25th.
GetHuman: Did you reach out to Verizon, and if so, how?
~no thank you : I used the 800-837-4966 number I found for on the GetHuman Verizon customer phone number page I was on: Verizon Customer Service Phone Number
GetHuman: And which of these common Verizon customer issues best describes the reason you wanted to talk to them?
(Shows ~no thank you a list of common Verizon problems)
~no thank you : "Service Outage" was why I was trying to call.

~no thank you 's review of Verizon customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no thank you : All I got was the usual Verizon number you get on your phone bill....still had the annoying menu, they put me through to support, I got sick of waiting and hung up.
GetHuman: Let's quantify your experience contacting Verizon. On a scale of 1 to 5, how easy is it go get help on a Verizon problem?
~no thank you : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no thank you : I'd give them a one out of five on communication.
GetHuman: And what about Verizon's ability to quickly and effectively address your problem?
~no thank you : For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon customers?
~no thank you : Call them early in the day or late. Don't forget any personal or account information you might need for Verizon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no thank you taken from his Verizon customer service problem that occurred on November 25th, 2017.

Verizon

3.21 of 5 stars | 445 reviews

~no thank you 's Verizon Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Verizon in any way.

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