Verizon: im so sick and tired of talking to people,that...

A Verizon customer review by GetHuman user ~ does it matter from November 25th, 2017

Background on ~ does it matter's case

GetHuman: ~ does it matter - can you tell our other Verizon customers when your case took place?
~ does it matter: Yeah. It was evening, on November 21st.
GetHuman: Did you reach out to Verizon, and if so, how?
~ does it matter: I used the 888-910-4366 number I found for on the GetHuman Verizon customer phone number page I was on: Verizon Customer Service Phone Number
GetHuman: And which of these common Verizon customer issues best describes the reason you wanted to talk to them?
(Shows ~ does it matter a list of common Verizon problems)
~ does it matter: "Complaint" was why I was trying to call.

~ does it matter's review of Verizon customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ does it matter: im so sick and tired of talking to people,that dont speak,or understand english.thats why consumer reports has them rated,the worsed,in customer service,that i can atest to.when my honeys contrac runs out,she is going to time warner,the best in customer service,i think,at least they speak english
GetHuman: Let's quantify your experience contacting Verizon. On a scale of 1 to 5, how easy is it go get help on a Verizon problem?
~ does it matter: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ does it matter: I'd give them a five out of five on communication.
GetHuman: And what about Verizon's ability to quickly and effectively address your problem?
~ does it matter: For that I would say two out of five.
GetHuman: And finally- any advice for other Verizon customers?
~ does it matter: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ does it matter taken from his Verizon customer service problem that occurred on November 21st, 2017.


3.21 of 5 stars | 445 reviews

~ does it matter's Verizon Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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