Victory E-Cigarette: Hold time was very minimal but you always get s...
A Victory E-Cigarette customer review by GetHuman user GetHuman-433588 from November 18th, 2017
Background on GetHuman-433588's case
GetHuman: GetHuman-433588 - can you tell our other Victory E-Cigarette customers when your case took place?
GetHuman-433588: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to Victory E-Cigarette, and if so, how?
GetHuman: And which of these common Victory E-Cigarette customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433588 a list of common Victory E-Cigarette problems)
GetHuman-433588: "Complaint" was why I was trying to call.
GetHuman-433588's review of Victory E-Cigarette customer service
GetHuman: So how would you sum up your experience for GetHuman's Victory E-Cigarette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433588: Hold time was very minimal but you always get someone from a call center far far away, maybe the Philippines? But great customer service otherwise!
GetHuman: Let's quantify your experience contacting Victory E-Cigarette. On a scale of 1 to 5, how easy is it go get help on a Victory E-Cigarette problem?
GetHuman-433588: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433588: I'd give them a two out of five on communication.
GetHuman: And what about Victory E-Cigarette's ability to quickly and effectively address your problem?
GetHuman-433588: For that I would say three out of five.
GetHuman: And finally- any advice for other Victory E-Cigarette customers?
GetHuman-433588: Call them early in the day or late. Don't forget any personal or account information you might need for Victory E-Cigarette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433588 taken from his Victory E-Cigarette customer service problem that occurred on November 14th, 2017.