Victory E-Cigarette: I ordered through Groupon * months ago and stil...
A Victory E-Cigarette customer review by GetHuman user ~latinankc from November 15th, 2017
Background on ~latinankc's case
GetHuman: ~latinankc - can you tell our other Victory E-Cigarette customers when your case took place?
~latinankc: Yes. It was afternoon, on November 6th.
GetHuman: Did you reach out to Victory E-Cigarette, and if so, how?
GetHuman: And which of these common Victory E-Cigarette customer issues best describes the reason you wanted to talk to them?
(Shows ~latinankc a list of common Victory E-Cigarette problems)
~latinankc: "Technical support" was why I was trying to call.
~latinankc's review of Victory E-Cigarette customer service
GetHuman: So how would you sum up your experience for GetHuman's Victory E-Cigarette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~latinankc: I ordered through Groupon * months ago and still not have recieved my product. When I talked to them * weeks ago Victory says it will be mailed in a couple of days!! Its been * and half weeks later!! I will never order from Groupon or Victory EVER again! And I want a REFUND!!! This is BS! Victory ***** and DO NOT PURCHASE ANYTHING FROM THEm!
GetHuman: Let's quantify your experience contacting Victory E-Cigarette. On a scale of 1 to 5, how easy is it go get help on a Victory E-Cigarette problem?
~latinankc: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~latinankc: I'd give them a one out of five on communication.
GetHuman: And what about Victory E-Cigarette's ability to quickly and effectively address your problem?
~latinankc: For that I would say two out of five.
GetHuman: And finally- any advice for other Victory E-Cigarette customers?
~latinankc: Call them early in the day or late. Don't forget any personal or account information you might need for Victory E-Cigarette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~latinankc taken from his Victory E-Cigarette customer service problem that occurred on November 6th, 2017.