Victory E-Cigarette: *****@***.com, i purchased, with my credit card...
A Victory E-Cigarette customer review by GetHuman user ~Jennifer Howell from November 15th, 2017
Background on ~Jennifer Howell's case
GetHuman: ~Jennifer Howell - can you tell our other Victory E-Cigarette customers when your case took place?
~Jennifer Howell: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Victory E-Cigarette, and if so, how?
GetHuman: And which of these common Victory E-Cigarette customer issues best describes the reason you wanted to talk to them?
(Shows ~Jennifer Howell a list of common Victory E-Cigarette problems)
~Jennifer Howell: "Complaint" was why I was trying to call.
~Jennifer Howell's review of Victory E-Cigarette customer service
GetHuman: So how would you sum up your experience for GetHuman's Victory E-Cigarette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jennifer Howell: *****@***.com, i purchased, with my credit card, a victory refill. I placed an order on feb **. I requested priority mail. i got a confirmation in my email that it had been sent regular mail. the customer * is ******. I still have not rcvd my order. i am extremly unsatisfied. i expect to be contacted asap. you have a good product and id like to know i can rely on your service. my phone number is ***-***-****
GetHuman: Let's quantify your experience contacting Victory E-Cigarette. On a scale of 1 to 5, how easy is it go get help on a Victory E-Cigarette problem?
~Jennifer Howell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jennifer Howell: I'd give them a one out of five on communication.
GetHuman: And what about Victory E-Cigarette's ability to quickly and effectively address your problem?
~Jennifer Howell: For that I would say three out of five.
GetHuman: And finally- any advice for other Victory E-Cigarette customers?
~Jennifer Howell: Call them early in the day or late. Don't forget any personal or account information you might need for Victory E-Cigarette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jennifer Howell taken from his Victory E-Cigarette customer service problem that occurred on November 12th, 2017.