I called ***-***-**** the lady gave me Vimeo's...

A Vimeo customer review by GetHuman user ~Yugo Slavia from November 17th, 2017

Background on ~Yugo Slavia's case

GetHuman: ~Yugo Slavia - can you tell our other Vimeo customers when your case took place?
~Yugo Slavia: Yeah. It was evening, on November 7th.
GetHuman: Did you reach out to Vimeo, and if so, how?
~Yugo Slavia: I used a twitter page I found on the GetHuman Vimeo customer service contact info page: Contact Vimeo Customer Service
GetHuman: And which of these common Vimeo customer issues best describes the reason you wanted to talk to them?
(Shows ~Yugo Slavia a list of common Vimeo problems)
~Yugo Slavia: "Service problem" was why I was trying to contact.

~Yugo Slavia's review of Vimeo customer service

GetHuman: So how would you sum up your experience for GetHuman's Vimeo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Yugo Slavia: I called ***-***-**** the lady gave me Vimeo's number ***-***-**** which is the number for Vimeo you get a recording please email we don't offer phone support LMFAO !
GetHuman: Let's quantify your experience contacting Vimeo. On a scale of 1 to 5, how easy is it go get help on a Vimeo problem?
~Yugo Slavia: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Yugo Slavia: I'd give them a one out of five on communication.
GetHuman: And what about Vimeo's ability to quickly and effectively address your problem?
~Yugo Slavia: For that I would say one out of five.
GetHuman: And finally- any advice for other Vimeo customers?
~Yugo Slavia: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Vimeo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Yugo Slavia taken from his Vimeo customer service problem that occurred on November 7th, 2017.

Vimeo

1.00 of 5 stars | 20 reviews

~Yugo Slavia's Vimeo Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Vimeo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Vimeo in any way.

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