Virginia Department of Motor Vehicles (DMV/RMV): I asked why ** days after paying for my plate d...

A Virginia Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-74802 from November 22nd, 2017

Background on GetHuman-74802's case

GetHuman: GetHuman-74802 - can you tell our other Virginia Department of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-74802: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Virginia Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman-74802: I used the 804-497-7100 number I found for on the GetHuman Virginia Department of Motor Vehicles (DMV/RMV) customer phone number page I was on: Virginia Department of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common Virginia Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-74802 a list of common Virginia Department of Motor Vehicles (DMV/RMV) problems)
GetHuman-74802: "Complaint" was why I was trying to call.

GetHuman-74802's review of Virginia Department of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's Virginia Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-74802: I asked why ** days after paying for my plate decals I have not received them* you do not know. I was sent to a local dmv office where I will have to pay for information
GetHuman: Let's quantify your experience contacting Virginia Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Virginia Department of Motor Vehicles (DMV/RMV) problem?
GetHuman-74802: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-74802: I'd give them a two out of five on communication.
GetHuman: And what about Virginia Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-74802: For that I would say one out of five.
GetHuman: And finally- any advice for other Virginia Department of Motor Vehicles (DMV/RMV) customers?
GetHuman-74802: Call them early in the day or late. Don't forget any personal or account information you might need for Virginia Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-74802 taken from his Virginia Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 16th, 2017.

Virginia Department of Motor Vehicles (DMV/RMV)

2.33 of 5 stars | 17 reviews

GetHuman-74802's Virginia Department of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Virginia Department of Motor Vehicles (DMV/RMV), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Virginia Department of Motor Vehicles (DMV/RMV) in any way.

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