Virginia Department of Motor Vehicles (DMV/RMV): Thanks to Gethuman I succeeded to reach a live...

A Virginia Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Anonimous from November 26th, 2017

Background on ~Anonimous's case

GetHuman: ~Anonimous - can you tell our other Virginia Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Anonimous: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Virginia Department of Motor Vehicles (DMV/RMV), and if so, how?
~Anonimous: I used the 804-497-7100 number I found for on the GetHuman Virginia Department of Motor Vehicles (DMV/RMV) customer phone number page I was on: Virginia Department of Motor Vehicles (DMV/RMV) Customer Service Phone Number
GetHuman: And which of these common Virginia Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonimous a list of common Virginia Department of Motor Vehicles (DMV/RMV) problems)
~Anonimous: "Complaint" was why I was trying to call.

~Anonimous's review of Virginia Department of Motor Vehicles (DMV/RMV) customer service

GetHuman: So how would you sum up your experience for GetHuman's Virginia Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonimous: Thanks to Gethuman I succeeded to reach a live person on the phone in Virginia DMV. You have to press * as soon as the recording starts. I am out of state and got in a Speed Trap recently installed in Thompson Township to rake in a lot of money from drivers like me and you. Every mile it's a different speed, **, **, **, **, ** you name it. You mess one time with their speed entrapment and they got you, like a fish. Before was a speed trap right on the border of Maryland but I think they got sued. The cop was even nice, probably thinking at his bonus, etc. Steer clear, it's getting really below standards. Go instead to South Carolina or even Florida, you will be much happier. That's what I'm going to do. Never going back there. I will stay on ** South few more hours and avoid this place at all costs. *Enjoy the money you took. You lost a lifetime tourist.
GetHuman: Let's quantify your experience contacting Virginia Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a Virginia Department of Motor Vehicles (DMV/RMV) problem?
~Anonimous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonimous: I'd give them a four out of five on communication.
GetHuman: And what about Virginia Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Anonimous: For that I would say one out of five.
GetHuman: And finally- any advice for other Virginia Department of Motor Vehicles (DMV/RMV) customers?
~Anonimous: Call them early in the day or late. Don't forget any personal or account information you might need for Virginia Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonimous taken from his Virginia Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 21st, 2017.

Virginia Department of Motor Vehicles (DMV/RMV)

2.33 of 5 stars | 17 reviews

~Anonimous's Virginia Department of Motor Vehicles (DMV/RMV) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Virginia Department of Motor Vehicles (DMV/RMV), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Virginia Department of Motor Vehicles (DMV/RMV) in any way.

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