VitalChek: their documentation did not resemble what I sen...
A VitalChek customer review by GetHuman user ~net engineer from November 23rd, 2017
Background on ~net engineer's case
GetHuman: ~net engineer - can you tell our other VitalChek customers when your case took place?
~net engineer: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to VitalChek, and if so, how?
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~net engineer a list of common VitalChek problems)
~net engineer: "Account Access" was why I was trying to call.
~net engineer's review of VitalChek customer service
GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~net engineer: their documentation did not resemble what I sent and verified by also sending to me. VitalChek is highly questionable. run
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~net engineer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~net engineer: I'd give them a four out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~net engineer: For that I would say one out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~net engineer: Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~net engineer taken from his VitalChek customer service problem that occurred on November 19th, 2017.