Vodafone (UK): I have been trying to contact them since before...

A Vodafone (UK) customer review by GetHuman user ~Ann Noyd from November 25th, 2017

Background on ~Ann Noyd's case

GetHuman: ~Ann Noyd - can you tell our other Vodafone (UK) customers when your case took place?
~Ann Noyd: Yeah. It was evening, on November 21st.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
~Ann Noyd: I used the 0870-0700191 number I found for on the GetHuman Vodafone (UK) customer phone number page I was on: Vodafone (UK) Customer Service Phone Number
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
Shows ~Ann Noyd a list of common Vodafone (UK) problems
~Ann Noyd: "Update account information" was why I was trying to call.

~Ann Noyd's review of Vodafone (UK) customer service

GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ann Noyd: I have been trying to contact them since before xmas regarding some Freebee Rewardz that expire on the **st December ****, guess what I have still not been able to use them or contact anyone, I presume they have moved there customer service to Bangladesh or some other poorly paid country? Well done Vodafone! maybe you could rename your service to dial-a-S**t..
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
~Ann Noyd: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ann Noyd: I'd give them a four out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
~Ann Noyd: For that I would say one out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
~Ann Noyd: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ann Noyd taken from his Vodafone (UK) customer service problem that occurred on November 21st, 2017.

Vodafone (UK)

1.94 of 5 stars | 100 reviews
Vodafone (UK) ReviewsVodafone (UK)'s Phone NumberAll Vodafone (UK) contact infoGeneral Vodafone (UK) customer service info
~Ann Noyd's Vodafone (UK) Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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