Vodafone (UK): I need to chat to someone cause since yesturday...
A Vodafone (UK) customer review by GetHuman user GetHuman-108396 from November 25th, 2017
Background on GetHuman-108396's case
GetHuman: GetHuman-108396 - can you tell our other Vodafone (UK) customers when your case took place?
GetHuman-108396: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108396 a list of common Vodafone (UK) problems)
GetHuman-108396: "Change plan" was why I was trying to call.
GetHuman-108396's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108396: I need to chat to someone cause since yesturday I have put ***£** in and it has took it right away from my credit so I would like a refund and can u put it on a free dune freebie
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
GetHuman-108396: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108396: I'd give them a four out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
GetHuman-108396: For that I would say one out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
GetHuman-108396: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108396 taken from his Vodafone (UK) customer service problem that occurred on November 19th, 2017.