Vodafone (UK): I waited a day for them to reply back to me an...

A Vodafone (UK) customer review by GetHuman user ~Angry grandpa from November 28th, 2017

Background on ~Angry grandpa 's case

GetHuman: ~Angry grandpa - can you tell our other Vodafone (UK) customers when your case took place?
~Angry grandpa : Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
~Angry grandpa : I used the 0870-0700191 number I found for on the GetHuman Vodafone (UK) customer phone number page I was on: Vodafone (UK) Customer Service Phone Number
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
Shows ~Angry grandpa a list of common Vodafone (UK) problems
~Angry grandpa : "Change plan" was why I was trying to call.

~Angry grandpa 's review of Vodafone (UK) customer service

GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry grandpa : I waited a day for them to reply back to me and didn't even help me with my problem it was horrible service. They did not answer any questions They told me to go to this **** live chat website that didn't work and probably will have to wait for service. Still haven't answered my questions.
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
~Angry grandpa : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry grandpa : I'd give them a five out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
~Angry grandpa : For that I would say two out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
~Angry grandpa : Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry grandpa taken from his Vodafone (UK) customer service problem that occurred on November 19th, 2017.

Vodafone (UK)

1.94 of 5 stars | 100 reviews
Vodafone (UK) ReviewsVodafone (UK)'s Phone NumberAll Vodafone (UK) contact infoGeneral Vodafone (UK) customer service info
~Angry grandpa 's Vodafone (UK) Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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