Vodafone (UK): Nothing resolved on chat on any of the * times...
A Vodafone (UK) customer review by GetHuman user ~Sarah anne from November 26th, 2017
Background on ~Sarah anne 's case
GetHuman: ~Sarah anne - can you tell our other Vodafone (UK) customers when your case took place?
~Sarah anne : Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Sarah anne a list of common Vodafone (UK) problems)
~Sarah anne : "Service problem" was why I was trying to call.
~Sarah anne 's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sarah anne : Nothing resolved on chat on any of the * times I contacted them. When I called after ** mins call was cut before resolution
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
~Sarah anne : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sarah anne : I'd give them a five out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
~Sarah anne : For that I would say one out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
~Sarah anne : Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sarah anne taken from his Vodafone (UK) customer service problem that occurred on November 20th, 2017.