Vodafone (UK): Vodafone are sending me texts every few seconds...
A Vodafone (UK) customer review by GetHuman user ~Clive Baker from November 26th, 2017
Background on ~Clive Baker's case
GetHuman: ~Clive Baker - can you tell our other Vodafone (UK) customers when your case took place?
~Clive Baker: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Clive Baker a list of common Vodafone (UK) problems)
~Clive Baker: "Overcharge/Strange charge" was why I was trying to call.
~Clive Baker's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clive Baker: Vodafone are sending me texts every few seconds day and night. I have told them this is harassment. Its a criminal matter. Yet they persist.
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
~Clive Baker: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clive Baker: I'd give them a one out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
~Clive Baker: For that I would say one out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
~Clive Baker: Call them early in the day or late. Don't forget any personal or account information you might need for Vodafone (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Clive Baker taken from his Vodafone (UK) customer service problem that occurred on November 18th, 2017.