Vue Cinemas: Useless, can't speak to a human. Stupid automat...
A Vue Cinemas customer review by GetHuman user ~Film man from November 14th, 2017
Background on ~Film man's case
GetHuman: ~Film man - can you tell our other Vue Cinemas customers when your case took place?
~Film man: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Vue Cinemas, and if so, how?
GetHuman: And which of these common Vue Cinemas customer issues best describes the reason you wanted to talk to them?
(Shows ~Film man a list of common Vue Cinemas problems)
~Film man: "None of those really matches why I wanted to call Vue Cinemas that day." was why I was trying to call.
~Film man's review of Vue Cinemas customer service
GetHuman: So how would you sum up your experience for GetHuman's Vue Cinemas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Film man: Useless, can't speak to a human. Stupid automated service . No good if you want to find out how long a film runs for
GetHuman: Let's quantify your experience contacting Vue Cinemas. On a scale of 1 to 5, how easy is it go get help on a Vue Cinemas problem?
~Film man: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Film man: I'd give them a four out of five on communication.
GetHuman: And what about Vue Cinemas's ability to quickly and effectively address your problem?
~Film man: For that I would say three out of five.
GetHuman: And finally- any advice for other Vue Cinemas customers?
~Film man: Call them early in the day or late. Don't forget any personal or account information you might need for Vue Cinemas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Film man taken from his Vue Cinemas customer service problem that occurred on November 12th, 2017.