Wachovia Dealer Services: I paid off my car in **** and received title, b...
A Wachovia Dealer Services customer review by GetHuman user ~Elizabeth from November 26th, 2017
Background on ~Elizabeth's case
GetHuman: ~Elizabeth - can you tell our other Wachovia Dealer Services customers when your case took place?
~Elizabeth: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Wachovia Dealer Services, and if so, how?
GetHuman: And which of these common Wachovia Dealer Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Elizabeth a list of common Wachovia Dealer Services problems)
~Elizabeth: "Question" was why I was trying to call.
~Elizabeth's review of Wachovia Dealer Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Wachovia Dealer Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elizabeth: I paid off my car in **** and received title, but due to house fire, needed to file for lost title. State showed Wachovia is still the lienholder. Hope told me they would have a lien release letter out to me within ** hours!! I would never have thought getting this after such a long time would be nearly this easy!! FABULOUS results!!
GetHuman: Let's quantify your experience contacting Wachovia Dealer Services. On a scale of 1 to 5, how easy is it go get help on a Wachovia Dealer Services problem?
~Elizabeth: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elizabeth: I'd give them a four out of five on communication.
GetHuman: And what about Wachovia Dealer Services's ability to quickly and effectively address your problem?
~Elizabeth: For that I would say five out of five.
GetHuman: And finally- any advice for other Wachovia Dealer Services customers?
~Elizabeth: Call them early in the day or late. Don't forget any personal or account information you might need for Wachovia Dealer Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elizabeth taken from his Wachovia Dealer Services customer service problem that occurred on November 22nd, 2017.