WalMart MoneyCard: i need my confirmation code
A WalMart MoneyCard customer review by GetHuman user GetHuman-goossez from December 5th, 2017
Background on GetHuman-goossez's case
GetHuman: GetHuman-goossez - can you tell our other WalMart MoneyCard customers when your case took place?
GetHuman-goossez: Yes. It was evening, on November 30th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-goossez a list of common WalMart MoneyCard problems)
GetHuman-goossez: "Account Access" was why I was trying to call.
GetHuman-goossez's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-goossez: i need my confirmation code
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-goossez: your costomer service people are uneducated in the area of why the web sites is screwed up and make you feel like you are wrong, you don't send confirmation codes and there is no IT service to resolve these matters. I need you to send the confirmation code
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
GetHuman-goossez: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-goossez: I'd give them a three out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
GetHuman-goossez: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
GetHuman-goossez: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-goossez taken from his WalMart MoneyCard customer service problem that occurred on November 30th, 2017.