WalMart.com: I never got straight answers to my questions an...
A WalMart.com customer review by GetHuman user ~Antoinette Norris from November 22nd, 2017
Background on ~Antoinette Norris's case
GetHuman: ~Antoinette Norris - can you tell our other WalMart.com customers when your case took place?
~Antoinette Norris: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Antoinette Norris a list of common WalMart.com problems)
~Antoinette Norris: "Change order" was why I was trying to call.
~Antoinette Norris's review of WalMart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Antoinette Norris: I never got straight answers to my questions and had to call back at least twice.
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
~Antoinette Norris: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Antoinette Norris: I'd give them a two out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
~Antoinette Norris: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
~Antoinette Norris: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Antoinette Norris taken from his WalMart.com customer service problem that occurred on November 14th, 2017.