WalMart: Fast response. Good explanation of my issue and...
A WalMart customer review by GetHuman user ~Pants Magnum from November 19th, 2017
Background on ~Pants Magnum's case
GetHuman: ~Pants Magnum - can you tell our other WalMart customers when your case took place?
~Pants Magnum: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~Pants Magnum a list of common WalMart problems)
~Pants Magnum: "Update Account Info" was why I was trying to call.
~Pants Magnum's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pants Magnum: Fast response. Good explanation of my issue and gave me direction to solve my problem* which has to be done in store.
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~Pants Magnum: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pants Magnum: I'd give them a five out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~Pants Magnum: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart customers?
~Pants Magnum: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pants Magnum taken from his WalMart customer service problem that occurred on November 16th, 2017.