WalMart: I have been trying to return the *.* cubic hair...
A WalMart customer review by GetHuman user ~Jessabeth from November 21st, 2017
Background on ~Jessabeth's case
GetHuman: ~Jessabeth - can you tell our other WalMart customers when your case took place?
~Jessabeth: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~Jessabeth a list of common WalMart problems)
~Jessabeth: "Refund a Charge" was why I was trying to call.
~Jessabeth's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jessabeth: I have been trying to return the *.* cubic haire washing machine since **********, the machine was defected since the delivery process. I have taken days off to accommodate pic up and was left with no service at all and their ridiculous reason would shock anyone! Now I am told that they will not approve a weekend pick-up and I am force to pay on my own with the shipping company to see if they would come on a weekend and pick up the machine, and return it. And note that I then purchased different *Portable machine Magic *.* that leaks water at the bottom and have yet to receive service for that one. I am loyal customer whose been treated horribly by Walrmat.com shipping company. I am truly heart broken. Jessabeth
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~Jessabeth: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jessabeth: I'd give them a five out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~Jessabeth: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart customers?
~Jessabeth: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jessabeth taken from his WalMart customer service problem that occurred on November 17th, 2017.