WalMart: Management is so wrong in dealing with store problems
A WalMart customer review by GetHuman user GetHuman-chrisbu from November 28th, 2017
Background on GetHuman-chrisbu's case
GetHuman: GetHuman-chrisbu - can you tell our other WalMart customers when your case took place?
GetHuman-chrisbu: Sure. It was evening, on November 27th.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-chrisbu a list of common WalMart problems)
GetHuman-chrisbu: "Make a purchase" was why I was trying to call.
GetHuman-chrisbu's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-chrisbu: Management is so wrong in dealing with store problems
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-chrisbu: Rockport, Walmart is the worst one for customer service. If you ask for a "name" they will call the police! That is garbage and soooo totally unsatisfactory customer service. If the green beans are rotten, mgmt needs to know!
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
GetHuman-chrisbu: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-chrisbu: I'd give them a five out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
GetHuman-chrisbu: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart customers?
GetHuman-chrisbu: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-chrisbu taken from his WalMart customer service problem that occurred on November 27th, 2017.