Walgreens: ** min wait time - hit "*" for customer service...
A Walgreens customer review by GetHuman user ~JM from October 29th, 2017
Background on ~JM's case
GetHuman: ~JM - can you tell our other Walgreens customers when your case took place?
~JM: Yup. It was late at night, on October 21st.
GetHuman: Did you reach out to Walgreens, and if so, how?
GetHuman: And which of these common Walgreens customer issues best describes the reason you wanted to talk to them?
(Shows ~JM a list of common Walgreens problems)
~JM: "Returns" was why I was trying to call.
~JM's review of Walgreens customer service
GetHuman: So how would you sum up your experience for GetHuman's Walgreens customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JM: ** min wait time - hit "*" for customer service. Problem still being worked, but rep was responsive and friendly.
GetHuman: Let's quantify your experience contacting Walgreens. On a scale of 1 to 5, how easy is it go get help on a Walgreens problem?
~JM: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JM: I'd give them a three out of five on communication.
GetHuman: And what about Walgreens's ability to quickly and effectively address your problem?
~JM: For that I would say one out of five.
GetHuman: And finally- any advice for other Walgreens customers?
~JM: Call them early in the day or late. Don't forget any personal or account information you might need for Walgreens to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JM taken from his Walgreens customer service problem that occurred on October 21st, 2017.