Walgreens: IT REALLY DIDNT MATTER TO MY SITUATION AS TO MY...

A Walgreens customer review by GetHuman user ~Binkybabe65@yahoo.com from November 19th, 2017

Background on ~Binkybabe65@yahoo.com's case

GetHuman: ~Binkybabe65@yahoo.com - can you tell our other Walgreens customers when your case took place?
~Binkybabe65@yahoo.com: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Walgreens, and if so, how?
~Binkybabe65@yahoo.com: I used the 877-250-5823 number I found for on the GetHuman Walgreens customer phone number page I was on: Walgreens Customer Service Phone Number
GetHuman: And which of these common Walgreens customer issues best describes the reason you wanted to talk to them?
(Shows ~Binkybabe65@yahoo.com a list of common Walgreens problems)
~Binkybabe65@yahoo.com: "Track order" was why I was trying to call.

~Binkybabe65@yahoo.com's review of Walgreens customer service

GetHuman: So how would you sum up your experience for GetHuman's Walgreens customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Binkybabe65@yahoo.com: IT REALLY DIDNT MATTER TO MY SITUATION AS TO MY COMPLAINT OF POOR CUSTOMER SERVICE I WAS TOLD THAT THE INFORMATION I GAVE WOULD BE FORWARDED TO THE STORE MANAGER WOO HOO!!! WHEN IT COMES TO ADULTS IN A GROWN UP INVIROMENT THERE ISNT ANY WORKING HERE THE BUCK IS PASSED BACK AND FORTH NOTHING IS ACCOMPLISHED CUSTOMER SERVICE *****!!!!!!
GetHuman: Let's quantify your experience contacting Walgreens. On a scale of 1 to 5, how easy is it go get help on a Walgreens problem?
~Binkybabe65@yahoo.com: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Binkybabe65@yahoo.com: I'd give them a four out of five on communication.
GetHuman: And what about Walgreens's ability to quickly and effectively address your problem?
~Binkybabe65@yahoo.com: For that I would say three out of five.
GetHuman: And finally- any advice for other Walgreens customers?
~Binkybabe65@yahoo.com: Call them early in the day or late. Don't forget any personal or account information you might need for Walgreens to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Binkybabe65@yahoo.com taken from his Walgreens customer service problem that occurred on November 10th, 2017.

Walgreens

2.00 of 5 stars | 32 reviews

~Binkybabe65@yahoo.com's Walgreens Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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