Walgreens: My wife who was badly injured in a automobile a...
A Walgreens customer review by GetHuman user ~shamed from November 23rd, 2017
Background on ~shamed's case
GetHuman: ~shamed - can you tell our other Walgreens customers when your case took place?
~shamed: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to Walgreens, and if so, how?
GetHuman: And which of these common Walgreens customer issues best describes the reason you wanted to talk to them?
(Shows ~shamed a list of common Walgreens problems)
~shamed: "Warranty claim" was why I was trying to call.
~shamed's review of Walgreens customer service
GetHuman: So how would you sum up your experience for GetHuman's Walgreens customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shamed: My wife who was badly injured in a automobile accident had the most horrible experience in her life at Walgreen's located in Arizona on Scottsdale Road near Carefree Highway. I think it's near zip code *****. We have been CVS customers for years. By the way CVS has the best Pharmacies around the United States. CVS can't process my wife's insurance because of political reason's. My wife got a old man pharmacist named Hammie. My wife handed the Ham a prescription for **mg-**mg oxycodone. My wife has never been to another doctor her in AZ since we moved here. My wife had never had a vacation refill since we've been here. Instead of the Ham checking the State registry to see if my wife had been doctor shopping or any smart things he could have done he instead accused my wife of doctor shopping. He told my wife he knows all about her kind, told my wife she was * days to early and so forth. First we are leaving on vacation for * weeks so the Physician okay a vacation refill. At the pharmacy
GetHuman: Let's quantify your experience contacting Walgreens. On a scale of 1 to 5, how easy is it go get help on a Walgreens problem?
~shamed: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shamed: I'd give them a one out of five on communication.
GetHuman: And what about Walgreens's ability to quickly and effectively address your problem?
~shamed: For that I would say five out of five.
GetHuman: And finally- any advice for other Walgreens customers?
~shamed: Call them early in the day or late. Don't forget any personal or account information you might need for Walgreens to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shamed taken from his Walgreens customer service problem that occurred on November 20th, 2017.